Get In Touch
How can we help?
Contact the USSDPad team for platform support, technical integrations, billing enquiries, partnerships, or questions about launching a Digital USSD code network. We normally respond within one to two business days.
Platform and account support
Get help with your platform account, service codes, reseller management, subscription, or dashboard.
Developer and integration support
Ask about API authentication, session webhooks, reseller routing, payment URLs, order updates, or integration errors.
Partnerships
Talk to us about business partnerships, platform deployments, reseller networks, or bringing Digital USSD services to a new market.
Prefer email?
support@ussdpad.com
Response time: Usually within one to two business days.
Send us a message
Before contacting support
For faster assistance, include:
- Your platform or business name
- The relevant service code
- Whether the issue affects production or testing
- The approximate time the issue occurred
- Any order or session reference that is safe to share
- The error message received
Never send your password, API key, payment-gateway secret, verification code, or complete customer payment information.